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The question library

The questions owners actually ask, answered.

A new one every week – a few minutes each, and something to do about it on Monday morning. No sign-up to watch any of it.

In depth · the full answers, on video
Quick answers

Why does my business feel stuck – and why doesn't working harder fix it?

A stage, not a failure – and why the quick fixes keep moving the surface while the plateau holds.

Watch · 3 min

Where should the owner stand in the business – and why does it matter?

In front, beside, or behind it – the three positions, and the one that frees the business.

Watch · 2 min

Why do deals stall at the proposal and quietly go nowhere?

Sixteen of twenty losses never went to a competitor. The need was assumed, and never tested.

Watch · 2 min

Am I chasing the right aim – or just a number?

The aim you name first is rarely the real one – it's usually a symptom of the thing underneath.

Watch · 3 min

Will hiring someone fix the overwhelm?

You cannot delegate work you haven't defined – the hire we got wrong ourselves, and what to answer before 'who'.

Watch · 3 min

Why can't I make the change I keep promising myself?

Willpower isn't the fix – the lie gets there first. What a weekly rhythm actually exists to do.

Watch · 3 min

Why do good clients leave when the work is good?

Quality is the ticket to the game; it's assumed. Holding the client's aim is what keeps the client.

Watch · 2 min

Do the opening minutes of a client meeting really matter?

Small talk isn't small when it's real – it's where the actual work of the meeting becomes possible.

Watch · 3 min

What does a well-run business look like?

Not brilliant in one part, but fit for purpose in all of them – the weakest area is what sets the ceiling.

Watch · 3 min
→ Answered in text

The practical questions – cost, fit, how the work runs.

The revenue seat
The financial seat
From the newsletter

And the longer pieces.

Where a question needs more room than an answer, it becomes an issue of the newsletter – published here in full.

Is it the selling – or the numbers?

Six statements, 30 seconds – it points you to the right conversation. No email asked for, nothing you answer is saved.

Take the 30-Second Test →

This is the kind of thing that's hard to see from the inside and quick to see from outside it. Tell us where it sits in your business and we'll tell you what we'd look at first.